PRIVACY
POLICY

This Privacy Policy explains how Pinnacle Project (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you use the website pinproglobal.com and any related services (collectively, the “Service”). By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the handling of your information as described here.

Information We Collect

We may collect information that identifies you or can be used to identify you (“personal data”) when you interact with the Service. This may include:

• Contact details (name, email address, phone number, company name).
• Account information (login credentials, profile details).
• Communication data (messages, inquiries, and other correspondence).
• Technical and usage data (IP address, browser type, device identifiers, operating system, pages viewed, time and date of visits, referring URLs).

If you make purchases or use paid features, limited billing information (such as billing address) may be collected, while payment card data is generally processed by third‑party payment providers and not stored by us.

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How We Collect Information

We collect information directly from you when you fill in forms, create an account, subscribe to communications, or contact us through the Service. We also automatically collect certain technical and usage information through cookies, log files, and similar technologies when you browse or use the Service.

In some cases, we may obtain information from third parties such as analytics providers, advertising partners, or payment processors, subject to their own privacy policies.

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How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining the Service.
• Creating and managing user accounts and authenticating access.
• Processing orders, payments, and other transactions where applicable.
• Responding to inquiries, providing customer support, and communicating with you.
• Personalizing content and improving the functionality and user experience of the Service.
• Analyzing usage and performance to develop and enhance our products and services.
• Detecting, preventing, and addressing fraud, abuse, security incidents, and other harmful activity.
• Complying with legal obligations and enforcing our Terms of Service.

Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data only when a legal basis applies. Depending on the situation, this may include your consent, the performance of a contract with you, compliance with legal obligations, and our legitimate interests (such as improving the Service and ensuring security), balanced against your rights and freedoms.

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Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels and local storage) to operate the Service, understand how it is used, and improve user experience. Cookies may be:​

• Strictly necessary (required for core site functions).
• Functional or preference‑based (remembering your settings).
• Analytical or performance‑related (helping us understand usage and performance).
• Advertising or targeting‑related, where applicable.

You can manage or disable cookies through your browser settings, but some parts of the Service may not function correctly if certain cookies are blocked.

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How We Share Your Information

We do not sell your personal data, but we may share it with trusted third parties in the following circumstances:​

• Service providers (hosting, infrastructure, analytics, email delivery, customer support, payment processing) that process data on our behalf under appropriate contracts.
• Professional advisers such as lawyers, auditors, or accountants where reasonably necessary.
• Authorities, regulators, or law enforcement when required by law or to protect our rights, users, or the public.
• In connection with a business transaction (such as a merger, acquisition, or sale of assets), where your information may be transferred as part of the transaction subject to appropriate safeguards.

International Data Transfers

Your information may be processed and stored in countries other than the one in which you reside, where data protection laws may differ. Where required, we implement appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect personal data transferred internationally.

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Data Retention

We retain personal data only for as long as necessary to achieve the purposes described in this Privacy Policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When personal data is no longer needed, it will be deleted or anonymized in accordance with applicable law and our internal policies.

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Your Rights and Choices

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal data:​

• Right of access to the personal data we hold about you.
• Right to rectification of inaccurate or incomplete information.
• Right to erasure (“right to be forgotten”) in certain circumstances.
• Right to restrict or object to certain types of processing.
• Right to data portability, where technically feasible.
• Right to withdraw consent where processing is based on consent, without affecting the lawfulness of processing prior to withdrawal.

To exercise these rights, please contact us using the details in the “Contact Us” section; we may need to verify your identity before responding as required by law.

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Marketing Communications

If you choose to subscribe, we may use your contact details to send you newsletters, updates, or marketing communications about our services and offers. You can opt out of marketing at any time by following the unsubscribe instructions in the emails or contacting us directly, though you may still receive important transactional or service‑related messages.

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Security

We implement reasonable technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Despite these efforts, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.

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Children’s Privacy

The Service is not directed to children under the age of 16 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from children below this age. If we become aware that personal data has been collected from a child without appropriate consent, we will take steps to delete such information as soon as reasonably practicable.

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Third‑Party Websites

The Service may contain links to websites or services operated by third parties that are not controlled by Pinnacle Project. This Privacy Policy does not apply to such third‑party sites, and you should review their privacy policies before providing any personal information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will revise the “Last updated” date at the top of this page and, where required by law, provide additional notice through the Service or other appropriate means.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

Address: [insert registered address]

Company name: Pinnacle Project

Website: pinproglobal.com